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The Power of Words when Selling Software

February 13th, 2008 by Mike Reining Read more about Google AdWords, Google AdWords Tips

Here is another Google Adwords secret tip on mak­ing words more powerful.

You can make the head­line of your ad more invit­ing by mak­ing it appear as if your prod­uct or ser­vice does the work for the cus­tomer. Here is an exam­ple: “Develop web ban­ners in min­utes” vs. “Devel­ops web ban­ners in min­utes.” The only change in the above ad is that we changed “develop” to “devel­ops.” While this change is small, it means a whole lot to your CTR.

It implies that your soft­ware does the work for the cus­tomer rather than requir­ing your cus­tomer to use the soft­ware to do work.

Develop Web Ban­ners in Min­utes” sounds like a guide or man­ual requir­ing the cus­tomer to read, study and then go to work to develop banners.

But

Devel­ops Web Ban­ners in Min­utes” sounds like a magic tool with a but­ton you’d push to instantly spit out your web ban­ners. And a heck of lot more appeal­ing.
Which would you rather have? We seen CTRs dou­ble when we change the word­ing to imply automa­tion.
Other exam­ples:
* cre­ate > cre­ates
* put > puts
* design > designs
* con­ceive > con­ceives
* orga­nize > orga­nizes
* boost > boosts

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About the Author

Mike Reining Prior to MindValley Media, Mike was the Head of New Ventures Strategy at eBay where he conceived of the strategies that led to the investment in Craigslist, the launch of Kijiji.com and the acquisition of Skype. Mike has an MBA from Stanford and previously worked for the Boston Consulting Group. He is also a certified Google AdWords Professional.

Check out other posts by Mike Reining

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6 Responses to “The Power of Words when Selling Software”

  1. Wednesday Roundup 2/13/2008 | semvironment

    […] The Power of Words when Sell­ing Soft­ware — Excel­lent sug­ges­tions for tak­ing the bur­den away from the user and plac­ing it on the prod­uct. Relief and ease of use sells a lot of stuff…it’s a great psy­cho­log­i­cal trigger/benefit. […]

  2. Abhisek

    Really, that’s true. I myself have tested this, in one of my blog posts, ear­lier.
    Actu­ally, this has been proved not only the­o­ret­i­cally, but also prac­ti­cally by sci­en­tists study­ing human brain. Peo­ple now-a-days like to have every­thing to be done by oth­ers. So by human psy­chol­ogy, it is also true.

  3. Peter - Software Marketing Secrets

    Very inter­est­ing, I will surely run some tests on this.

    Thanks,
    Peter

  4. Mark

    A rule for mar­ket­ing (& Blogs):

    Do NOT use Jar­gon! (What the hell is a CTR????????)

    It turns off your poten­tial readers/customers in an INSTANT!

  5. Joakim - Zmags

    Excel­lent hint — at sounds rea­son­able as well. I need to edit my ad-texts at once to try it out.

    @Mark — You have to start at some level. Writ­ing about Google Ads with­out men­tion­ing CTR is like dig­ging into motor sports with­out name drop­ping “lap time”. Wikipedia is your friend.

  6. Charlotte Babb

    Seems my 10th grade Eng­lish teacher was right–verbs, espe­cially active verbs, carry more power than any other words.

    Takes Action–Makes Money. I like it.

    @Mark–thanks for a good idea on blog post­ing and how not to look like a newbie

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