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Live Blogging: Blair Singer “Identifying Where You Are On the Five Power Levels of Success and How to get to the Top Fast!”

April 26th, 2008 by Mike Reining Read more about Entrepreneurship

Live blog­ging from National Achiev­ers Con­gress in Kuala Lumpur.

Who is Blair Singer? 

Blair is the author of two best sell­ing books: Sales­Dogs — You don’t have to be an attack dog to be suc­cess­ful in sales, and the ABC’s of How to Build a Busi­ness Team that Wins.  He founded and now runs an inter­na­tional train­ing that deliv­ers guar­an­teed suc­cess strategies.

Peo­ple have a view to let their income deter­mine their lifestyle.  That’s a stu­pid point of view.  You let your lifestyle deter­mine your income.

The whole idea is to gen­er­ate the income that is required to sus­tain your desired lifestyle.

If you want more income »> sell more.

Learn­ing requires energy. Sell­ing requires energy

If you encounter two peo­ple, who is going to end up sell­ing more?  The per­son with more energy.

How do you make money?  You need to under­stand the four quad­rants of income gen­er­a­tion.  They are:

quadrants

Most wealth in the world is gen­er­ated in the busi­ness seg­ment.  The sec­ond best income gen­er­a­tion quad­rant is as an investor.

There are two secret weapons that I am going to touch on today:

What is the first secret weapon?  Your brain.

The secret is to get in touch with your sub­con­scious and you need to learn to con­trol your inner voice.  This is also often called the “lit­tle voice in your head.”  The goal to break­through results is LVMS.

LVMS = Lit­tle Voice Man­age­ment System

The num­ber one block to learn­ing is when you say:

  • I already know that
  • That won’t work here
  • Show me some­thing new

Rich peo­ple always say… there is some­thing here to learn… what can I get out of this that may help me get to the next level.

The lit­tle voice is exactly what is hold­ing YOU (and ME too) back! 

Lit­tle voice man­age­ment systems:

  • Cel­e­brate every lit­tle success

Remem­ber: The high­est energy wins!  Ele­vate your energy level to become more successful.

How to cre­ate a suc­cess­ful busi­ness or turn your busi­ness around:

image

A) SELL — You must sell to gen­er­ate income

B) TEAM - You must build a team and get every­one on your team to learn how to sell

C) TEACH — Teach other peo­ple how to grow into a great team and how to sell

* Why do you have to teach it?  Because nobody has taught you how to sell and how to coop­er­ate and work effec­tively in a team

D) SYSTEMS — You must have good sys­tem.  Sell­ing sys­tems and train­ing sys­tems in particular

What Blair Singer is say­ing is com­pletely true and here at Mind­Val­ley we have only recently started empha­siz­ing both TEACHING and SELLING

In 2006 we started focus­ing on SYSTEMS but until the begin­ning of 2008 we did not place a lot of empha­sis on hav­ing a train­ing sys­tem in place and we did not focus on teach­ing every­one how to sell.  Ever since we started doing this 3 months ago, we have started to see Mind­Val­ley transform.

Why did it take us so long to start focus­ing on SELLING and TEACHING

Because we got too busy run­ning the busi­ness vs. work­ing on the busi­ness.   That is a sorry excuse and for­tu­nately we are done mak­ing excuses and have started to take mas­sive action.  A lot more needs to be done but the energy has never been higher.

What is the sec­ond secret weapon?  Code of Honor

The code of honor is a set of rules on how we treat each other on the team.
NOTE: We have guid­ing oper­at­ing prin­ci­ples at Mind­Val­ley BUT we do not have a code of honor writ­ten down very clearly.

The pri­or­i­ties in a busi­ness should be:

  1. Pur­pose
  2. Team
  3. Indi­vid­ual

In most com­pa­nies it is the oppo­site.  Peo­ple ask “what’s in it for me, then help oth­ers on the team, and think the pur­pose is just some­thing writ­ten down on a busi­ness card.”  It is very impor­tant to change the belief sys­tem in the com­pany and have a clearly artic­u­lated pur­pose. (For­tu­nately, at Mind­Val­ley we now have one).

The pur­pose of Mind­Val­ley is to free peo­ple to pur­sue their pas­sions and we do this by becom­ing a busi­ness fac­tory that can rapidly launch new busi­nesses on an ongo­ing basis.

The prob­lem with sales is that most peo­ple think it is dirty.  There are so many neg­a­tive asso­ci­a­tions that have been estab­lished over the years that it is hard to over­come.  But it MUST be over­come.  The only way to suc­ceed in busi­ness is to sell!

In order to sell, you need to find out what kind of sales per­son you are and as soon as you know what type of sales per­son you are, you need to learn to play to your strengths.

I have never met some­one that was wealthy that did not do what they were nat­u­rally good at.  Try­ing to do some­thing that you are not nat­u­rally good at is devastating!

The sys­tem is very sim­ple.  All you need are the above ingre­di­ents.  If you want trans­for­ma­tion, then one of the most impor­tant areas to start with is the code of honor.

What is the hard­est sale to make? 

It is to sell your­self!  It is to train your lit­tle voice.  How many times has your lit­tle voice stopped you from exer­cis­ing, tak­ing action, etc.?  If you can’t even con­trol your lit­tle voice in the head to make it out to the gym, then you stand lit­tle chance to make any money.

The first step to be good at sales is to be able to con­front (be com­fort­able in front of) another person.

Sales objec­tions

Why do you usu­ally only come up with a great answer after 10 min­utes?  Because your brain dis­en­gages with your tongue.  When your emo­tions go up your intel­li­gence goes down! 

How would you like to train your lit­tle voice to keep the emo­tions down no mat­ter what?  How would you like to never be afraid and intim­i­dated again?

The first thing you do when you get an objec­tion is to acknowl­edge it.  The first thing you say is thank you.  The sec­ond thing you say is to ask a ques­tion.  The per­son that asks the ques­tions is always in control.

The dis­tance between where you are vs. where you want to be is the dis­tance between your ears.  It’s all in your mind and all you need is a mind shift!

In order to make more money, you have to play a big­ger game.

The prob­lem is that for most peo­ple, they can’t get much big­ger.  Why?

(Peo­ple squared — Peo­ple) / 2 = Relationships

The only way to grow is to build more rela­tion­ships.  You can­not sell more if you do not have more rela­tion­ships (i.e. prospects).

A busi­ness is about the “con­tent” and the “con­text.”

If you don’t have a code of honor, then you can’t go up the lad­der.  If some­one breaks the code, you have to call them out on it right away.  You have to start with a tight ship (that’s the pur­pose, team, and honor code).  Every sin­gle time they have turned around a busi­ness this is where Blair Singer starts.

Mak­ing a lot of money does not take intel­li­gence.  It takes sta­mina and guts.

Power and Abundance

The goal is to get to power.  A busi­ness starts as “invis­i­ble.”  This is also where you start out per­son­ally.  The next level is “emer­gence.”  After “emer­gence” you enter a state of “chaos.”  After “chaos” you end up with “stability.”

  • Power
  • Abun­dance — retire debt
  • Sta­bil­ity
  • Chaos
  • Emer­gence — acquire debt
  • Invis­i­ble

What is the for­mula to evolve out of emer­gence?  This is the level at which you spend and invest and some­times even incur debt to get sell.

Here is the for­mula for suc­cess?  You serve first! 

This is where you start.  After that you start spend­ing in order to sell.  Chaos is really the same as emer­gence that has gone on too long.

The for­mula for get­ting out of chaos is to put in some sys­tems!  If there are no sys­tems, then you are always going to be on call.  You also need to be able to man­age.  To get out of chaos, you also must be able to focus.

NOTE: I would argue that this does not mean that you can only pur­sue one project.

What hap­pens at sta­bil­ity? Com­pla­cency and bore­dom sits in.  At this point they often try some­thing dra­matic.  When you get to sta­bil­ity you need to put qual­ity con­trol into place.  With­out sys­tems, how­ever, there is no qual­ity con­trol.  What hap­pens at abun­dance?  You retire debt and invest. 

When you get to power, you try to repli­cate your suc­cess.  The prob­lem is that far too many small busi­nesses try to repli­cate their suc­cess before they have moved up the entire lad­der. Blair Singer says that this is the exact sys­tems they use to rapidly turn around busi­nesses and they have done this thou­sands of times over the past 20 years.

What shape is your busi­ness really in?

Look­ing at our own busi­ness, I can see that we are prob­a­bly still in a state of “chaos.”  That’s a tough one to swal­low but look­ing at the way things are, we have been in a state of “emer­gence” for too long, which basi­cally means that we are in a state of chaos. 

Yes, we are doing a lot of the right things and putting lots of sys­tems in place but we have not yet moved fully to a state of sta­bil­ity. Part of this is prob­a­bly due to the fact that we have started to focus on repli­cat­ing our suc­cess a cou­ple of times before we ever got to a state of sta­bil­ity and abundance. 

As Blair said, this is the #1 mis­take he sees lots of small busi­nesses doing and I have to admit that we at Mind­Val­ley have done it too. Will we get out of this? You BET!  It’s time to get from chaos, to sta­bil­ity, to abun­dance, to power and you must start by putting the right sys­tems and train­ing into place and focus on sales. 

Most impor­tantly, we have to start focus­ing on back-end sales and for-ever sales (remem­ber FeBeNe) because that is the fastest way to boost prof­its and reach a much more sta­ble level of performance.

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About the Author

Mike Reining Prior to MindValley Media, Mike was the Head of New Ventures Strategy at eBay where he conceived of the strategies that led to the investment in Craigslist, the launch of Kijiji.com and the acquisition of Skype. Mike has an MBA from Stanford and previously worked for the Boston Consulting Group. He is also a certified Google AdWords Professional.

Check out other posts by Mike Reining

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4 Responses to “Live Blogging: Blair Singer “Identifying Where You Are On the Five Power Levels of Success and How to get to the Top Fast!””

  1. Paula

    Mike,
    I appre­ci­ate your com­ments about con­trol­ling “that Lit­tle Voice.” Our thoughts cre­ate our lives. And I agree we need to see what we can learn from every sit­u­a­tion. Always look­ing to that next level!
    Excel­lent article!

  2. ComCrown

    As always, Com­Crown enjoys your arti­cles very much. The best reply we feel is from an arti­cle we recently wrote as follows:

    Say Hello Yo Your Competition

    Yes, they bite, and that’s when they’re just being friendly. It’s true: the major­ity of your com­peti­tors would derive plea­sure at see­ing your guts ripped out all over the road in their rear view mir­ror at the first oppor­tu­nity and would laugh them­selves all the way to the bank or just back to the office as the case may be, just as you would them, right? Well, am I right or are you really that much dif­fer­ent than your com­pe­ti­tion? Put another way, what type of “wound­ing” does your value sys­tem allow, assum­ing that you have one, and are you vio­lat­ing the slight­est of your val­ues by the way you cur­rently “bite” to com­pete? Tak­ing another per­spec­tive, is there a way to com­pete suc­cess­fully and obtain the effect of a “bite” while keep­ing high-road val­ues intact? Absolutely. Just take your focus off low-blow bit­ing and focus your time, tal­ent and energy on get­ting a grip on the 3 Vs: Value, Vis­i­bil­ity and Viability.

    Value speaks for itself. Value must reside in your prod­uct and should equally and con­sis­tently reside within your ser­vice deliv­ery of the prod­uct if you are to be even a can­di­date for suc­cess. It is not unusual for busi­ness to deceive them­selves as to the true ele­ment of value in their prod­uct. This decep­tion often occurs by default as a result of faulty improper analy­sis of their mar­ket and prod­uct. Need­less to say (or is it?) they rarely acquire any cus­tomers or their base is lim­ited to a few close and equally gullible or sym­pa­thetic “friends”. Con­stantly work to improve your prod­uct and ser­vice deliv­ery of your prod­uct. Do on point and aggres­sive analy­sis of cur­rent mar­ket trends, strive to broaden your hori­zons by devel­op­ing insight into cur­rent and pro­jected mar­ket trends and appor­tion your energy smartly, view­ing it as the rare and pre­cious com­mod­ity it is. And don’t con­fuse intel­li­gent work with stay­ing or look­ing “busy”. Most com­pa­nies stay and look “busy” enough, but busy­ness doesn’t equate to “build­ing”. More­over, unfet­tered and unfo­cused busy­ness with non-essentials and ill focus can effect the gen­tlest yet most fatal blow a com­pany could ever inflict on itself.

    Vis­i­bil­ity requires a blended bal­ance of mar­ket­ing strate­gies includ­ing SEO and a bal­anced array of other tech­niques so your mar­ket (and poten­tial mar­ket) can “see” your pres­ence through the least pos­si­ble effort and on a con­sis­tent, reoc­cur­ring basis so that famil­iar­ity may lend itself to com­fort. Main­tain­ing mar­ket vis­i­bil­ity is pro­por­tion­ately chal­leng­ing based on bud­get yet this can be a call for your cre­ativ­ity to fully engage effec­tive juice. Choos­ing an effec­tive brand­able domain name pro­vides a solid base­line from which to suc­ceed and a great domain name is the most con­trol­lable and obvi­ous way to pro­tect your busi­ness invest­ment because a mem­o­rable domain name will empower the bal­ance of your busi­ness strate­gies to achieve opti­mal mar­ket effect, whereas hav­ing a “dif­fi­cult” domain name or improper fit can cre­ate sig­nif­i­cant “drag” on your brand and mar­ket­ing sys­tems and effec­tively pull back the reins on profit. Regard­less of how you become vis­i­ble, the fact remains that to reach your mar­ket you must become vis­i­ble. This requires stay­ing on top of the cur­rent shifts in mar­ket­ing trends and by engag­ing a solid and com­pre­hen­sive mar­ket­ing base to obtain that vis­i­bil­ity. If you have to go out lit­er­ally, from door to door, and shake hands with every one of your prospects in order to gain vis­i­bil­ity, then like it or not, you should do it. And don’t for­get those busi­ness cards! They are tan­gi­ble last­ing reminders that could wind up in more than just one hand! The inter­net offers a plethora of avenues in which to build your vis­i­bil­ity but the key is to choose meth­ods which are most effi­cient and suited to your cur­rent busi­ness model and mar­ket and then to place your cap­i­tal eggs care­fully and with great fore­thought into those par­tic­u­lar mech­a­nisms to get you the most effec­tive results. So do your home­work and make sure insight goes into every effort because busi­ness suc­cess is not a free lunch.

    Via­bil­ity has to do with the “Per­sonal Rela­tion­ship Fac­tor” you build with your com­mu­nity and mar­ket which is com­posed of the trust and lik­a­bil­ity fac­tor for which there is absolutely no sub­sti­tute. Who wants to buy wid­gets from old man scrooge when sweet lit­tle Annie or George just down the road sells the very same ones for just a few pen­nies more? Like when Jerry Maguire’s old school but highly suc­cess­ful men­tor earnestly, sim­ply and pro­foundly explained to Jerry the secret to build­ing a busi­ness, he summed it up clearly as fol­lows: “It’s all about per­sonal rela­tion­ships.” We couldn’t agree more.
    All the 3 Vs demand your utter­most focus and ded­i­ca­tion to achieve har­mo­nious effect. Mas­ter­ing 2 out of 3 just won’t do.

    Now back to Com­peti­tors. Com­peti­tors bite because it’s their nature to bite and wound­ing you reaps pro­por­tion­ate kudos for them, or so they think. Sev­eral note­wor­thy ironies pen­e­trate this com­mon­place premise. First, many busi­nesses, includ­ing those low-road tac­tic com­pa­nies, are so busy wound­ing them­selves, either directly or indi­rectly, by action or, more often, by lack of it, that they are lit­er­ally inca­pable or unmo­ti­vated to wound their com­pe­ti­tion effec­tively. Iron­i­cally, this fact is only poten­tially ben­e­fi­cial to those target-companies who have ceased wound­ing them­selves and are in a posi­tion to reap “poten­tial” good from their ill-spirited competitor’s impo­tent self-inflictions. As such, just because your com­peti­tors slide off base through self-inflicted or outer-inflicted wounds does not nec­es­sar­ily increase the market’s per­cep­tion of your value or your value, unless you are the only game left in town and rest assured you are not unless you’ve just taken hold of the last golden egg.

    To pos­ture your­self to rise in the mar­ket­place, your focus should include “per­son­al­ized involve­ment”, net­work­ing and com­mu­ni­ca­tion within not only your imme­di­ate and known mar­ket but cru­sad­ing through var­i­ous mul­ti­me­dia chan­nels and beyond your com­fort zone of known mar­ket toward the out­er­most extrem­i­ties of the world in an effort to shake hands, fig­u­ra­tively or lit­er­ally, with every­one you can. Ladies and gen­tle­men, please per­mit me an anal­ogy of hus­band and bride as I employ it with all due respect: Con­sider your mar­ket your bride. It is your job to romance and woo her under the bal­cony of her choice, swoon her with choco­lates and flow­ers, offer her a propo­si­tion of per­ceived long-term value and then, when the moment is right, to look directly into her eyes and to offer her a “dia­mond ring” (offer) she just can’t refuse. Keep in mind, there are tons of hun­gry busi­ness Romeos like your­self, and yes, even more expe­ri­enced and savvy, flood­ing the foy­ers and stairs. And with the advent of niche splin­ter­ing, spe­cial­ized ser­vices and yes, increas­ing com­pe­ti­tion, prospects are becom­ing less and less. But don’t despair. Instead, con­sider the chal­lenge a golden oppor­tu­nity for you to go to work on your business.

    Sec­ondly, many com­pa­nies built on the rock of the scarcity men­tal­ity are, with rare excep­tion, built also on the side-rock of low-road tac­tics. These com­pa­nies fre­quently employ hyper-aggression, judg­ment, guilt and stick-and-carrot method­olo­gies within their ranks which effec­tively hand­i­caps inner-rank vision and sub­si­dizes req­ui­site inspi­ra­tion with forced and impo­tent tongue-in-cheek coop­er­a­tion. More often than not, these com­pa­nies ulti­mately fail through this self-inflicted dam­age. These com­pa­nies are eas­ily spot­ted due to the var­i­ous grab tac­tics they employ, iron­i­cally enough, with­out much effect. They are to be likened to a fren­zied shop­per at a white sale, push­ing and shov­ing their way to the goods or a gain with patent dis­re­gard for their “neigh­bors” which ulti­mately reveals the same dis­re­gard for their clients. Many of these com­pa­nies, ini­tially founded on a mar­ket­ing “vision” of offer­ing some opti­mal value prod­uct by founders whose psy­ches are rooted in the scarcity men­tal­ity, employ by nature com­pat­i­ble sub-systems to achieve their true aim, which aim is not to bol­ster the envi­sioned prod­uct, but rather to cre­ate and imple­ment scarcity-based sub-systems that serve to com­pli­ment and rein­force the neg­a­tive belief sys­tem on which the com­pany was truly founded. As such, these com­pa­nies of duplic­ity tend to carrot-and-stick inter­nal mech­a­nisms and feel deprived when the carrot-and-stick effect seeps out­ward to adversely affect their mar­ket. “Val­ue”, to these com­pa­nies, is coined as a mere catch­phrase, while inwardly value is cor­re­lated solely and improp­erly, to profit mar­gin. Value to this type of com­pany becomes that which prof­its them and not their cus­tomer. This modus operandi is a fatal mis­take. Quite often these same types of com­pa­nies endeavor to wound their com­pe­ti­tion via low-road tac­tics com­posed of neg­a­tive energy and believe that such tac­tics are always an accept­able inevitabil­ity in today’s mar­ket­place in order to sus­tain sur­vival. They believe their com­pany will nec­es­sar­ily pos­ture upwards and reap a pro­por­tion­ately higher mar­gin, pro­por­tion­ate to the “bat­tle blow”. This assump­tion is skewed and often backfires.

    Com­pa­nies whose focus is wound­ing com­pe­ti­tion through low road tac­tics sel­dom have or exert the pos­i­tive energy val­ues and dis­ci­plines required for opti­miz­ing prod­uct value and opti­miz­ing cus­tomer sat­is­fac­tion, since it is log­i­cal that a com­pany can­not radi­ate both sub­stan­tial neg­a­tive and pos­i­tive ener­gies from the hub (soul) of its busi­ness. This is not to imply that merely “pos­i­tive” com­pa­nies have any edge what­so­ever over their com­pe­ti­tion or pos­sess the req­ui­site other require­ments for opti­miz­ing prod­uct value and becom­ing a busi­ness suc­cess, how­ever, pos­i­tive com­pa­nies who cre­ate trust, vision and respect within the ranks cre­ate a breed­ing envi­ron­ment for true solu­tions and this can opti­mize the chance for success.

    On an ironic yet pos­i­tive note, wound­ing, be it self-inflicted or from with­out, can help build strong mus­cles and healthy teeth when learned from and built upon. How­ever, in order to bounce back and achieve growth poten­tial from com­pet­i­tive blows, com­pa­nies must learn to be atten­tive, agile and attuned to the mar­ket. The great­est chal­lenge a com­pany faces today, online or oth­er­wise, is how to main­tain and keep their 3 Vs edge. This means hav­ing the abil­ity, although it is more akin to a tal­ent, of being able to sep­a­rate the req­ui­site wheat from quick­sand of chaff. The busi­ness road is lit­tered with legit­i­mate billion-dollar mega-machines that have gone belly-up overnight. Entre­pre­neur, small busi­ness owner and For­tune 500 CEO, dwell on this fact for a moment. If a billion-dollar cor­po­ra­tion with mind-boggling mar­ket share can lose their foot­ing and go belly-up overnight, due to the emer­gence of a “unfore­seen” par­a­digm shift — who’s to say it can’t hap­pen to you? Think smart, think fast, or for­feit the game. I will also add it’s to your advan­tage to play fair.

    Finally, begs the ques­tion: Does the con­sumer of the end-product really care what goes on behind the bat­tle lines of busi­ness? Does the con­sumer lay awake at night, los­ing sleep over visions about who is wound­ing who, who is being wounded or how they are being wounded and do they care in the slight­est about lis­ten­ing to those great recover-from-wound sto­ries told by emotionally-charged CEOs over candle-lit din­ners? The answer to this is no. Cus­tomers are solely focused on value of prod­uct, with the excep­tion that, with prod­uct being sub­stan­tially equal, cus­tomers choose to buy from those they like the most. In light of this fact, it’s wise to take note.

  3. donald

    Hi Mike
    Great post! Thanks for shar­ing the notes. I just fin­ished day 1 of National Achiev­ers Con­gress 2008 in Singapore.

    I missed out por­tions of Blair Singer, and I was glad to see your blog post on his speech!

    Keep them com­ing, I am sure they will ben­e­fit more people!

  4. Pamela

    Mike — thanks for the infor­ma­tion (great reminders!) but please oh please don’t keep mis­spelling “lad­der.” Sorry, my inner edi­tor escaped …

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