Conquer the Web

We Test, Synthesize and Share the Latest Internet Marketing Tactics and Strategies to Help You Better Run Your Online Business

Do You Know Your Customer Avatar

February 28th, 2008 by Vishen Lakhiani Read more about Email Marketing

Frank Kern dis­cussed the con­cept of the “Cus­tomer Avatar” on Day 2 of the Strate­gic Prof­its Event in Orlando.

So What’s a Cus­tomer Avatar? In this video I explain this con­cept and talk about a major screw up we made by send­ing out an email recently with­out under­stand­ing the “Cus­tomer Avatar” Concept.

Watch the Video Below…

Last 5 posts by

About the Author

Vishen Lakhiani Vishen is a co-founder of MindValley. Before MindValley, he was an exec in Silicon Valley and New York for several internet and technology firms. He turned bedroom entrepreneur at 27 and by the time he was 31 had founded 6 web businesses and never had to work a conventional job again.

Check out other posts by Vishen Lakhiani

If you want to see what's in the private lab...

Ask yourself... which part of your business would you most like to improve?

I can send you 7 tactics related to your specific needs, if you like.

You don't have to buy anything, just take it as a backstage pass into our private course.

Will it give you the solution you've been waiting for?

There's only one way to find out.

6 Responses to “Do You Know Your Customer Avatar”

  1. Orchid

    Hi Vishen,

    Excel­lent video. Thanks for shar­ing what you’ve learned at the sem­i­nar and for telling us about Quant­cast.
    We are check­ing out the site now.

  2. Martin Kokes

    OK Vishen,

    now it’s your turn to and actu­ally sur­vey your vis­i­tors and com­pare the results to the quant­cast reports. You really do think that 41% of your audi­ence is 65+? And how about the esti­mate of 3.2k visitors/month..? Maybe true — but I just dont believe it.

    When Frank Kern talks about Cus­tomer avatars, isn’t it the same as the Eisen­bergs’ con­cept of Cus­tomer per­sonas (www.grokdotcom)..?! I just ordered the dvds of the Strate­gic Prof­its event and look for­ward to watch­ing Frank Kern’s pre­sen­ta­tion. What was the no1 eye opener of the whole event for you?

    Best vishes. Mar­tin Kokes

  3. Martin Kokes

    the url is http://www.grokdotcom.com (dot­com­dot­com ;-) )

  4. Adelle

    Hi Vishen, Thanks for shar­ing your learn­ings. I was just check­ing out Quant­cast and the stats for our var­i­ous brands. Since each brand is unique, the demo­graph­ics were dif­fer­ent in each stress­ing the impor­tance of send­ing the right mar­ket­ing mes­sage to the cus­tomer in order to increase conversion.

    Safe trav­els,
    Adelle

  5. Wendy

    Thanks for the tip about Quant­cast. I just checked it out for my flag­ship site, and was shocked. I knew vis­i­tors were female and fairly young, but I had no idea how dom­i­nant the 18–24 age group was in our niche. This is def­i­nitely going to change the way we mar­ket to our list!

  6. Surf the Mind » Do you know who your visitors are?

    […] Today via, Mind­Val­ley­Labs, I learned about Quantcast.com. Quant­cast is a new media mea­sure­ment ser­vice that enables adver­tis­ers to view audi­ence reports for mil­lions of sites and ser­vices to build their brands with con­fi­dence. The free ser­vice empow­ers pub­lish­ers to demon­strate the unique value of their audi­ences by tag­ging their web­sites, videos, wid­gets and games for direct measurement. […]

Leave a Reply