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Death of the Unique Selling Proposition

April 7th, 2008 by Kenneth Read more about Branding and Positioning

                       in_loving_memory_tombstone

As mar­keters, we always talk about the unique sell­ing propo­si­tion. What ben­e­fits and fea­tures make my prod­uct so unique that it stands out in the marketplace?

How­ever, the mar­ket has become sat­u­rated. Today, the USP has become almost meaningless.

How many prod­ucts out there have the same fea­tures? Let’s take for exam­ple, shoes. From Nike, to Puma, to Adi­das. All these shoes can make you jump higher… accel­er­ate your ath­letic abilities…but what’s the big deal? How dif­fer­ent can a shoelace be? Is there really a unique fea­ture? That’s the first thing I learned when I joined adver­tis­ing — that the USP is dead.

We’re in a new cap­i­tal­ist era in which we are bom­barded with new prod­ucts and new busi­nesses explod­ing every­day in a sea of com­peti­tors. The key here is to high­light and amplify the dif­fer­ences between prod­ucts in the same niche.

The ques­tion you prob­a­bly ask your­self every time you want to launch a new prod­uct is this: How do I stand out when I am in the midst of a sea of prod­ucts – offer­ing the same fea­tures and benefits?

What are the alter­na­tives to a dying USP?

The USP has tran­si­tioned into the UEP — the unique emo­tional propo­si­tion. The pro­gres­sion has gone from “what does this prod­uct do?” to “how does this prod­uct make me feel?”

With the excep­tion of per­haps tech­ni­cal prod­ucts — where tech­no­log­i­cal advances often do have a USP, UEP is becom­ing increas­ingly more and more important.

But do you know what? UEPs are already com­mon in the brand­ing world! As the UEP becomes sat­u­rated, a new mar­ket­ing trend is emerg­ing; the USP that gets you ask­ing, “Who I Am?” It’s the unique spir­i­tual proposition.

How­ever, most peo­ple won’t reach this level in the next few years, but a lot of good brand­ing you see has the U–Spir­i­tual–P edge and this will likely become more com­mon in future.

The pro­gres­sion from ‘how I feel’ to ‘who I am’ — defin­ing one’s inner being — is almost subtle:

USP (what does this prod­uct do?) –>

UEP (what does this prod­uct make me feel?) –>

USP (how does this prod­uct deter­mine who I am?).

Let’s go back to the shoe exam­ple. You don’t hear pitches like ‘these shoes make you 100% faster’, or ‘1000% more pro­duc­tiv­ity with your feet’. No, mar­ket­ing now taps into one’s inner core.

  • Nike says: Just do it.
  • Adi­das: Impos­si­ble is noth­ing.
  • And even Reebok: I am what I am.

The key now is, don’t only think of a USP for your prod­ucts. Always come up with a UEP as well. It’s the only way to keep abreast of today’s online market.

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About the Author

Kenneth Kenneth Yu is a tormented artist, but he was determined not to be a starving one. This is the primary reason why this D&AD award-winning advertising creative has plunged into the world of Internet entrepreneurship, and the rest -- as they say -- is history. Straddling both the creative and business realm, Kenneth combines bullet-fast ideation and his vast experience working with the big brands to alchemize marketing gold as the Head Copywriter and Marketing Strategist in MindValley. He shares more out-of-the-box marketing and copywriting tips (plus cool irreverent stuff) on his Twitter

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6 Responses to “Death of the Unique Selling Proposition”

  1. Elizabeth

    Nice! I don’t think the USP will ever die off com­pletely but we are def­i­nitely headed towards an evo­lu­tion of how we con­vince peo­ple to buy and sep­a­rat­ing your­self from the pack to do that.

  2. links for 2008-04-11 » eWhisper.net

    […] Death of the Unique Sell­ing Propo­si­tion Inter­est­ing read that might make you want to test some dif­fer­ent ad copy and land­ing pages. (tags: copywriting) […]

  3. Untouchables Underground

    The U-Spiritual-Proposition can be achieved nicely with a process cur­rently called “Pro­to­Mythol­ogy”. Don’t know if you’ve heard of it, but the main ben­e­fit it achieves is it gives MEANING to people’s lives. Or, YOU do, through the con­text you create.

    Reli­gions have dom­i­nated this sphere for mil­lenia… but now these con­cepts are becom­ing more and more avail­able and, in the future, will dom­i­nate the busi­ness landscape.

    And, if you look, you can already see it begin­ning to happen.

  4. Kenneth Yu

    Hmmm Under­touch­ables — pro­to­mythol­ogy sounds inter­est­ing… could you elab­o­rate more if you don’t mind? =)

  5. Mark Eckenrode | HomeStomper

    hey ken­neth, this is a great point to bring up. thanks.

    every­thing we really want stems from a desired emo­tional out­come. “I don’t want run­ning shoes so i can run fast… i want them so i will be vic­to­ri­ous.” con­nect with that inner emo­tional desire and you win them over — heart and mind.

    in regards to spir­i­tual… do you think that it’s applic­a­ble to every product/service?

  6. aj

    Kenneth:some insight and feed­back oin your Death of USP arti­cle:
    what you describe sounds a lot like a long­time a strag­egy called sell­ing hope, which has been used for decades if not cen­turies in the cos­metic and par­fume indus­tries. In addi­tion, And I am sorry, but I just don’t buy the run­ning shoe exam­ple in B2B envi­ron­ment. I don’t think we care emo­tion­ally my com­pany is com­pared to my com­peti­tors or my company’s prod­uct com­pared to a competitor’s prod­uct. How­ever I would love to hear B2B exam­ples of U Spir­i­tual Props in the B2B arena.

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