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Conversion Tip: Graphical Buttons Can Cause a Huge Decrease in Sales

January 27th, 2008 by Vishen Lakhiani Read more about Articles

I was just lis­ten­ing to a pod­cast my Armand Morin and here’s some­thing I found fascinating.

He men­tions a test he did on his site ECoverGenerator.com that caused a 42% drop in signups.

Take a look at his signup box below:

Picture 7

Armand uses a grey but­ton with black text on this form.

But it wasn’t always this case. He once tried a col­or­ful graph­i­cal but­ton. Some­thing like the kind you’d see in the image below:

Picture 10

A 42% DROP in conversions

Over the course of a 10 day test he saw his signups drop 42%. That’s huge!

Armand’s the­ory is that Inter­net users have been used to those typ­i­cal black test on grey but­tons since the dawn of the Net. Adding col­or­ful graph­i­cal but­tons just takes away from a sim­ple user expe­ri­ence. Aes­thet­ics do not nec­es­sar­ily mean clicks.

Have you tested this on your site? If so, be sure to share the results with us.

The Armand Morin pod­cast I learned this from is avail­able here.

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About the Author

Vishen Lakhiani Vishen is a co-founder of MindValley. Before MindValley, he was an exec in Silicon Valley and New York for several internet and technology firms. He turned bedroom entrepreneur at 27 and by the time he was 31 had founded 6 web businesses and never had to work a conventional job again.

Check out other posts by Vishen Lakhiani

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3 Responses to “Conversion Tip: Graphical Buttons Can Cause a Huge Decrease in Sales”

  1. Ryan from Internet Marketing Blog

    I heard Armand talk about this at a sem­i­nar a few months ago and I made my change at that time.

    It has increased conversion!

    Ryan

  2. Matt Larson

    Yet I note your sites are still on the graph­i­cal but­tons. I guess your tests haven’t been con­clu­sive yet?

  3. Peter - Software Marketing Secrets

    Hey Vishen,

    Thank you for a great blog. Lot’s of inter­est­ing stuff here.

    I haven’t heard this from Armand, but I assume you are using the two but­tons from his test in the post. Then Mr. Morin’s con­clu­sion seems a bit quick. He is assum­ing it is because of how the but­ton looks, but yet the text (copy) on the but­ton is com­pletely dif­fer­ent and give com­pletely dif­fer­ent messages…

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